The Social Security Administration has announced changes to its identity verification requirements following criticism from ...
The criticism comes as the Social Security agency is cutting staff and limiting how beneficiaries can update their banking ...
Aimed at reducing fraud, the move has raised concerns about how it will impact those relying on Social Security benefits.
Social Security Administration plans to overhaul operations, including closing regional offices and eliminating phone ...
and inexcusably long wait times on the phone to get their questions answered,” said Nancy LeaMond, AARP executive vice president, in a February statement. Social Security is the third rail of ...
Nancy LeaMond of the AARP said eliminating phone verification "will result in more headaches and longer wait times to resolve ...
Social Security is delaying an in-person identity verification requirement by two weeks, but critics say the plan burdens beneficiaries.
The agency has pushed back the timeline for when some Americans will need to make an in-person appointment to make banking ...