In customer service and sales, it’s important to listen carefully, but some people prefer to make assumptions instead. When a duct-cleaning worker dismissed the real landlord based on nothing but a ...

Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...

DoorDash co-founder shares three insights, grounded in his experience, that can help build success in today's digital economy ...

T-Mobile will now use your phone and the T Life app for all in-store transactions, but there's a simple trick that will get ...

Husqvarna Mobility announces details of its Bike Rental and Race Service packages to be offered during the International ...

Known for having the friendliest staff in fast food, Chick-fil-A still holds the crown — even with a 2% dip this year. The ...

Social media users were amused by the worker's "brilliant" solution in the viral post, with one saying "never thought to do ...

Learn what happened when Amazon shipped shoe polish instead of headphones and discover how to protect yourself when shopping ...

To hear that he died over something so petty ... is just utterly insulting,” a friend of the worker told a news station.

Indiana Governor Mike Braun signed executive orders to modernize the BMV's tech systems and reform INDOT's permitting process ...

"Unshittification" is not always the result of "innovation"—sometimes it's just about treating people decently. Responding to ...

After Mark Vitale retired from a 33-year career in public safety, he has found his new passion and has opened Wicked Cutz ...