As such, Ofgem has called on providers to urgently fix broken devices, proposing they issue £40 automatic compensation to ...

Damning official figures reveal that as many as 3.5 million smart meters are currently operating in 'dumb' mode.

The regulator said it wanted to improve services around smart meters to help boost take-up across the country.

Proposals from Ofgem could see customers compensated £40 if their provider fails to install or repair a device promptly.

HOUSEHOLDS with broken smart meters could get automatic compensation if the devices are not fixed within 90 days. Proposals drawn up by energy regulator Ofgem could see customers compensated £40 ...

Smart meters alert Con Edison immediately about problems in a customer’s area, which the utility said lets it go to work to restore ... customers can choose to not have a smart meter, but ...

Around one in ten smart meters are thought to be not working and are stuck in “dumb” mode, according to recent data from industry regulator Ofgem. This could be because their display is broken ...

Clr Busi Hlumbane said during a public meeting on March 20 said the municipality is looking for solutions for the smart meter debacle and will not be removing the meters. She called it a work in ...

Energy regulator Ofgem has proposed new measures that would see customers receive £40 compensation if their smart meters fail ...

It's important not to wait until the deadline ... "It is technology so might have interruptions but when they're working well smart meters have many advantages," she added.