Damning official figures reveal that as many as 3.5 million smart meters are currently operating in 'dumb' mode.

As such, Ofgem has called on providers to urgently fix broken devices, proposing they issue £40 automatic compensation to ...

The regulator said it wanted to improve services around smart meters to help boost take-up across the country.

HOUSEHOLDS with broken smart meters could get automatic compensation if the devices are not fixed within 90 days. Proposals drawn up by energy regulator Ofgem could see customers compensated £40 ...

Clr Busi Hlumbane said during a public meeting on March 20 said the municipality is looking for solutions for the smart meter debacle and will not be removing the meters. She called it a work in ...

Energy regulator Ofgem has proposed new measures that would see customers receive £40 compensation if their smart meters fail ...

Newfoundland Power says no anomalies in meter readings or pricing were found in a review of their practices. (Darryl ...

Smart meter FAQs How much energy am I wasting? Many do not realise how much it costs to leave appliances on standby, according to British Gas. Households waste up to £147 a year by leaving their ...

Adding EVs and heat pumps can be costly for households and utilities. This Bay Area startup says a smaller version of its ...