An IT expert uses his mobile phone as a source of light during a power blackout /FILEElectricity users were in the dark for an average of three hours over the July-December period in 2024, which is 30 ...
In the latest episode of Power Hour, guest Sam Paschel, CEO of Zero Motorcycles, talks about his company and the future of ...
Decatur Utilities launches a new phone number to streamline customer service, allowing payments and outage reports without ...
Automaker Ranked #1 in Customer Satisfaction for Dealership Service in the 2025 U.S. Customer Service Index (CSI) Study CAMDEN, N.J., March 13, 2025 /PRNewswire/ -- Subaru of America, Inc. and its ...
today revealed a surge in the number of customer service interactions leveraging AI and automation. In 2024 alone, NICE managed the equivalent of 123,560 years of knowledge consumption as ...