HONOLULU (HawaiiNewsNow) - The Social Security Administration is backing off on its plan to end customer service by phone.

AARP members spoke out about "frustrating" customer service experiences with the Social Secutiry Administration during a ...

A new Trump administration policy that would have changed the way the Social Security Administration handles some services for recipients will not happen after all.

With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...

The Social Security Administration (SSA) has confirmed to AARP that beginning Monday, April 14, it will allow all claim types to be completed over the telephone, as they ...

AARP members from Long Island gathered on Thursday, April 10 to call for further efforts to improve the quality and ...

Kathie Sherrill has been retired for about 10 years now and typically didn't think twice about whether she'd receive her ...

The administration faced backlash from older and disabled Americans as its website crashed and people waited hours on hold.

The Social Security Administration is standing down on implementing a plan which would have dramatically affected how ...

The Social Security Administration on Monday will put new policies into effect aimed at preventing fraud for benefit claims.