The Social Security Administration has reversed its controversial plan to eliminate phone services for benefit claims, a move ...

AARP members spoke out about "frustrating" customer service experiences with the Social Secutiry Administration during a ...

Kathie Sherrill has been retired for about 10 years now and typically didn't think twice about whether she'd receive her ...

The Social Security Administration has backed off on its plans to make more older Americans travel to field offices when they ...

The Social Security Administration on Monday will implement a big change in the way millions of recipients can verify their ...

Two Republican Alaska Senators voted against the GOP last week in favor of an amendment to reverse DOGE cuts at the Social ...

While confusion continues around ever-changing directives regarding the Social Security Administration (SSA), AARP continues to actively oppose a new policy change to its identity verification process ...

AARP Oregon is calling on the Social Security Administration (SSA) to reverse planned changes to customer service, which are ...

HONOLULU (HawaiiNewsNow) - The Social Security Administration is backing off on its plan to end customer service by phone.

The criticism comes as the SSA is cutting staff and making changes to how beneficiaries can make changes to banking information.

The Social Security Administration has announced significant changes to its operations, including the elimination of some over-the-phone application services, workforce reductions, and the closure of ...

In a March press conference, acting Social Security Commissioner Lee Dudek said his agency loses $100 million a year to ...