SA restores phone access for retirement and survivor claims after public outcry. Here’s who’s affected and what changes ...

SPRINGFIELD, Ill. (KWQC) - AARP leaders in Illinois are claiming a major victory to keep social security services accessible to people who need it. The Trump administration planned to add new ...

The Social Security Administration has reversed its controversial plan to eliminate phone services for benefit claims, a move ...

AARP New York members urged Congress to improve the administrative process so that people can easily be connected with ...

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With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...

AARP members from Long Island gathered on Thursday, April 10 to call for further efforts to improve the quality and ...

The administration faced backlash from older and disabled Americans as its website crashed and people waited hours on hold.

AARP Says Social Security Reverses Position, Now Will Allow All Claim Types to be Completed Over the Telephone ...

While confusion continues around ever-changing directives regarding the Social Security Administration (SSA), AARP continues to actively oppose a new policy change to its identity verification process ...

According to SSA data, March saw more than 483,000 calls per day into the call center. However, just 39% of those callers ...

WASHINGTON - Beginning on April 14, the Social Security Administration assured AARP that they will allow all claim types to be completed over the telephone. This includes Retirement, ...