According to SSA data, March saw more than 483,000 calls per day into the call center. However, just 39% of those callers ...

The change, set to take place days from now, would have forced many beneficiaries to use online portals or travel in person.

WASHINGTON - Beginning on April 14, the Social Security Administration assured AARP that they will allow all claim types to be completed over the telephone. This includes Retirement, ...

The changes were supposed to take effect on Monday but have been called off, according to a statement the agency made to the ...

As an April 14 deadline looms for the agency to stop taking new benefit applications via phone, people experience hours-long ...

The Social Security Administration on Monday will put new policies into effect aimed at preventing fraud for benefit claims.

The Social Security Administration on Monday will implement a big change in the way millions of recipients can verify their ...

AARP Oregon is calling on the Social Security Administration (SSA) to reverse planned changes to customer service, which are ...

Since February, a growing wave of anxiety among older Americans over the future of Social Security has nearly doubled the ...