A virtual switchboard is essentially software that functions like a Private Branch Exchange (PBX). Instead of a hardware PBX, companies can opt for software that gives them the same control over ...

These features show the effective integration of virtual phone systems with other communication methods and how it implements customer relationship management (CRM) tools for businesses.

Learn more about our methodology. Virtual private branch exchange (PBX) services support multiple lines and route calls to on-site and remote employees. Voice over internet protocol (VoIP ...