Damning official figures reveal that as many as 3.5 million smart meters are currently operating in 'dumb' mode.

Around one in ten smart meters are thought to be not working and are stuck in “dumb” mode, according to recent data from industry regulator Ofgem. This could be because their display is broken ...

Households who have policies with British Gas, OVO, EDF, EON and Octopus are being warned to watch out for signs there smart meter is not working properly. According to a survey by Which?

Almost four million smart meters in Great Britain were not working at the end of 2023. Customers report being hit by hefty bills caused by smart meters not working properly. Orkney residents are ...

In India, there have been protests against smart meters by users who claimed that their bill amounts increased post installation; connections were automatically cut off if the bill was not paid.