Several households in the UK are reportedly being pushed to install smart ... six” energy firms, including British Gas and Octopus, confirmed that they no longer fit “dumb” meters when ...

Customers with British Gas, OVO, EDF, EON, and Octopus are being alerted ... A properly functioning smart meter should display current energy use and estimated costs. Customers encountering ...

You will also be offered an in-home display to show you the ... Suppliers have been racing to move customers to smart meters before the deadline. Octopus Energy warned thousands of its own ...

At the end of January, Octopus Energy put out a plea ... both will be replaced with smart meters. You will also be offered an in-home display to show you the cost and amount of energy you ...

or a fault with the in-home display - should also be included in the government statistics. This would mean that about one in five smart meters don't work, he said. Energy UK, the trade ...

Energy retailers have been holding up the introduction of new rules to make it easier for households to put their own smart meters in dumb mode since 2021. Two firms – Octopus and British Gas ...

Some people are concerned about the collection and storage of data, as smart meters can track specific energy usage patterns.

Three major energy suppliers issue urgent smart meter warning to 185,000 customers who risk being cut off. Octopus Energy has put out a plea to 60,000, while 65,000 E.ON Next customers are also ...

Some Octopus Energy, Scottish Power and Utility Warehouse prepayment ... How you access it depends on your meter: Smart meter customers can press a button on their smart meter in-home display or on ...

Rising energy costs have many homeowners looking for ways to manage their usage and lower their bills, and smart meters — which display real-time energy consumption—can be a useful tool in ...

We assessed firms' behind-the-scenes practices in September-November 2024 to compare their approaches to methods of contact, supporting customers who need it, how they performed against their smart ...