AARP helped secure continued phone access for Social Security claims, and we continue to advocate for improved customer ...

AARP is sounding the alarm on deteriorating service at the Social Security Administration and is calling on the agency to ...

AARP has long called on Congress to provide sufficient resources for Social Security to address chronic customer service ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions ...

The Social Security Administration on Monday will implement a big change in the way millions of recipients can verify their ...

WASHINGTON - Beginning on April 14, the Social Security Administration assured AARP that they will allow all claim types to be completed over the telephone. This includes Retirement, ...

Since February, a growing wave of anxiety among older Americans over the future of Social Security has nearly doubled the ...

AARP members from Long Island gathered on Thursday, April 10 to call for further efforts to improve the quality and ...

While confusion continues around ever-changing directives regarding the Social Security Administration (SSA), AARP continues to actively oppose a new policy change to its identity verification process ...

The Social Security Administration (SSA) has postponed the implementation of its new identity-proofing policy, initially set to begin on March 31. After receiving significant feedb ...