News

AARP sounds the alarm on Social Security's 'startling and sudden decline in customer service' — and warns of more to come
AARP is sounding the alarm on deteriorating service at the Social Security Administration and is calling on the agency to ...
KWQC on MSN7h
Illinois AARP leaders claim victory in social security protections
AARP leaders in Illinois are claiming a major victory to keep social security services accessible to people who need it. The ...
Sierra Sun Times20h
AARP Says Social Security Reverses Position, Now Will Allow All Claim Types to be Completed Over the Telephone
AARP Says Social Security Reverses Position, Now Will Allow All Claim Types to be Completed Over the Telephone ...
Controversial Social Security rule change to take effect in just days; What to know
The Social Security Administration on Monday will implement a big change in the way millions of recipients can verify their ...
San Antonio Current20h
Social Security drops DOGE-imposed April 14 deadline to stop taking benefits applications via phone
The administration faced backlash from older and disabled Americans as its website crashed and people waited hours on hold.
Callers experience long wait times, disconnects with Social Security
According to SSA data, March saw more than 483,000 calls per day into the call center. However, just 39% of those callers ...
mlive13d
Social Security tweaks ID verification plan, will require in-person visits for many
The agency has pushed back the timeline for when some Americans will need to make an in-person appointment to make banking ...