They rang their utility company Octopus Energy to try to find out why their bills had suddenly rocketed following the installation of a smart meter a few weeks earlier. Before then, boiling a ...

Some people are concerned about the collection and storage of data, as smart meters can track specific energy usage patterns.

Suppliers have individually been contacting their customers and urging them to book a smart meter installation. Octopus Energy warned thousands of its own customers at the end of January.

Three major energy suppliers issue urgent smart meter warning to 185,000 customers who risk being cut off. Octopus Energy has put out a plea to 60,000, while 65,000 E.ON Next customers are also ...

We contacted Octopus and it said that there are over 30 million smart meters now installed across Britain, and on the whole, they work incredibly well. Of course, with any technology, there are ...

Households who have policies with British Gas, OVO, EDF, EON and Octopus are being warned to watch out for signs there smart meter is not working properly. According to a survey by Which?