How To Measure The Impact And ROI Of Training Investments
A study by ATD and the ROI Institute called Measuring for Success: What CEOs Really Think About Learning Investments found ...
IEDP5d
Performance Measurement Revisited
Performance measurement and management (PMM) is a management paradox. Once thought key to the efficiency of any business, ...
Strategy+Business3y
A CIO's View of the Balanced Scorecard
When Robert Kaplan and David Norton published “The Balanced Scorecard: Measures that Drive Performance” in the Harvard Business Review in 1992, the idea of measuring business performance from ...
Marketing21d
Marketing Activity Metrics Mean Little: Here's How to Really Prove Marketing's Value
The challenge is measuring Marketing's value and performance ... When your metrics link marketing performance to business outcomes, you shift the conversation to what truly matters.
Harvard Business School7y
The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance
Ebrahim, Alnoor, and V. Kasturi Rangan. "The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance." Harvard Business School Working Paper, No. 10-099, May 2010.
Harvard Business School7y
What Impact? A Framework for Measuring the Scale & Scope of Social Performance
Ebrahim, Alnoor, and V. Kasturi Rangan. "What Impact? A Framework for Measuring the Scale & Scope of Social Performance." California Management Review 56, no. 3 (Spring 2014): 118–141.