A study by ATD and the ROI Institute called Measuring for Success: What CEOs Really Think About Learning Investments found ...
Performance measurement and management (PMM) is a management paradox. Once thought key to the efficiency of any business, ...
When Robert Kaplan and David Norton published “The Balanced Scorecard: Measures that Drive Performance” in the Harvard Business Review in 1992, the idea of measuring business performance from ...
The challenge is measuring Marketing's value and performance ... When your metrics link marketing performance to business outcomes, you shift the conversation to what truly matters.
Let’s not hesitate to measure our own performance. Often the results are ... Community is a valuable resource for civic leaders, business owners, and all citizens who have a stake in building ...
Ebrahim, Alnoor, and V. Kasturi Rangan. "What Impact? A Framework for Measuring the Scale & Scope of Social Performance." California Management Review 56, no. 3 (Spring 2014): 118–141.
Ebrahim, Alnoor, and V. Kasturi Rangan. "The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance." Harvard Business School Working Paper, No. 10-099, May 2010.