BNPL Fintech Klarna has announced the closure of three overseas offices as part of a cost-cutting strategy in preparation for its highly anticipated initial public offering (IPO). The Fintech ...

Many companies lumped layoffs in with larger cost-cutting strategies. Some have cited artificial intelligence as a factor in ...

Swedish fintech giant Klarna is making a notable U-turn in its strategy by reintroducing human workers after an aggressive ...

Klarna AI layoffs have taken a surprising turn. The Swedish fintech giant, once praised for firing 700 employees and ...

Ten of the people BI spoke to said they believed the "talent pool" is part of a strategy to reduce headcount ... this decision was related to cost-cutting. Klarna said it communicated internally ...

Klarna CEO Sebastian Siemiatkowski admitted the company’s AI-heavy approach to customer service went too far, leading to a drop in quality. The fintech firm is now rehiring human agents through a ...

Klarna Group Plc’s chief executive says his pursuit of cost-cutting, fueled by advancements ... Siemiatkowski said that strategy isn’t the right fit any more. "As cost unfortunately seems ...

The CEO of ‘buy now, pay later’ company Klarna has said that he believes ... it is thought that the cost cutting strategy will make the company a more attractive proposition for investors ...

at management teams. Sebastian Siemiatkowski, co-founder and chief executive of Swedish BNPL group Klarna, is listening. Results this week highlighted a rush to rip out costs and get profits up as ...

Business Tech News #1 – Klarna is hiring back human help after ... CEO Sebastian Siemiatkowski acknowledged that overemphasis on cost-cutting led to poorer service and emphasized the necessity ...