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Great Western Railway provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their …
Reviews
Tripadvisor
2.0/5 · 1,771 reviews
5-star
20%
4-star
5%
3-star
5%
2-star
10%
1-star
60%
Recent reviews
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Feb 6, 2025
Forget the delays we experienced on both the outbound and inbound legs of our journey from St Ives to Paddington…that comes as standard! It was the customer service we experienced on our trip - both …Full review by alanlS4066SG
Jan 28, 2025
On a family day trip to London, we had a lovely journey from Cardiff, but on return faced a delay of 58 minutes due to an electric cable fault. I was frustrating but manageable. The train driver was …Full review by ANTHONY730
Jan 24, 2025
First class is horrific! The carriage was SO filthy. The seats are so uncomfortable that you might aswell be sitting on a plank of wood. The tables next to the chairs are so nasty aswell. Incredible …Full review by Woodsm93
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